Privacy policy

We only collect what we need to take and deliver your order and to answer your questions:

• Details you send us when ordering: your name, phone number, delivery address and any note you add. You share these with us in a WhatsApp message or conversation.
• Your cart: the products you add to the cart are saved in your own browser so they are still there when you return. They are not sent to us until you choose to place an order.
• Technical data: like most websites, our servers may record your IP address, browser type and the pages requested. We use this to keep the site secure and working properly.

This website does not use advertising or tracking cookies. It uses your browser's local storage only to remember your cart. You can clear it at any time from your browser settings, or by using “Clear cart” on the cart page.

• To confirm, prepare, deliver and follow up on your order.
• To answer your questions and give support.
• To keep records we need for accounting and legal obligations.
• To keep this website secure and prevent misuse.

We do not use your details for marketing unless you ask us to.

We do not sell or rent your personal information. We share it only where needed to complete your order, for example with a courier or delivery partner who needs your name, address and phone number, or where the law requires it.

Orders are placed through WhatsApp. Messages you send there are handled by WhatsApp under its own terms and privacy policy, which we do not control.

This website does not take card or bank details. Payment is arranged directly with you after we confirm your order. Please only share payment details through the methods we confirm with you, and never in public messages.

We keep order details for as long as needed to fulfil the order, handle any issue with it, and meet our accounting and legal duties. After that they are deleted or anonymised.

We take reasonable steps to protect your information, and this website is served over a secure connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You can ask us to tell you what information we hold about you, correct it, or delete it, subject to records we must keep by law. Contact us using the details below and we will respond as soon as we reasonably can.

This website is meant for adults. We do not knowingly collect information from children.

We may update this policy from time to time. The date at the top of the page shows when it last changed. By continuing to use this website you accept the current version.

Questions about this policy or your information? Get in touch with MS ENTERPRISE.